9 December 2022
Accelerating Growth with Gartner
KUALA LUMPUR, 9 December 2022 - Vigilant Asia, an award-winning Managed Security Services Provider, announced the completion of a business review with Gartner, a leading technological research and consulting firm.
The objectives of the review were to fuel growth and achieve 2 mission-critical priorities:
- Drive top-line revenue by increasing client base and focusing on solutions and services that benefit them.
- Address cybersecurity blind spots due to the shift towards remote working by improving customers’ visibility to face increased attack surface vectors.
Gartner's experts helped by:
- Providing Vigilant with critical insights to improve its business and gain a differentiating advantage over local competitors.
- Supplying feedback on useful tools and solutions to help Vigilant embrace technologies that address challenges faced by organizations worldwide.
- Helping to improve their sales commission structure to be more competitive.
- Improving technology adoption plans resulting in a more comprehensive MDR service that adheres to industry best practices.
Vigilant Asia COO Ramesh Naidu said the review was invaluable, citing these areas of improvement:
- Significant internal improvement in technology adoption plans.
- Increased efficiency in SOP's which led to improvements in service quality.
- Increased customer base leading to revenue gains of more than 200% in 2021.
"Our relationship with Gartner has been very good and fruitful. Gartner provided us with useful and relevant information that we need to run and grow our business. The analysts were particularly helpful in vendor briefings, which enabled us to make the right pitch to our customers and grow our revenues."
- Ramesh Naidu, Vigilant Asia COO
Read more here.
About Gartner
Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Their expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission critical priorities. To learn more, visit www.gartner.com.
About Vigilant Asia
Vigilant Asia is an award-winning Managed Security Service Provider offering a full range of cybersecurity solutions and services. We make it our responsibility to keep your company secure and protected within the hyperconnected world. Vigilant Asia is part of Efficient E-Solutions Bhd, listed on the mainboard of BURSA. For more information visit vigilantasia.com.my.
